Limited Product Warranty

Pulse Medical Technologies warrants to the original purchaser (and no one else) that each new Painwave X4000 is free of defects in workmanship and materials under normal use for the period of 12 months from original purchase.

During the warranty period, Pulse Medical Technologies' sole obligation shall be, at Pulse Medical Technologies' opinion, to replace or repair the Painwave X4000 without charge. In order to recover under this warranty, purchaser must first contact the Approved Painwave Distributor they purchased the unit from by phone, mail or fax for a Return Authorisation Number (RAN).

Purchaser must have an original copy of the invoice to prove that the product is still covered by warranty. The unit (together with RAN) may then be shipped to Pulse Medical Technologies, safely packaged with carriage and insurance prepaid. Pulse Medical Technologies will not be responsible for damage due to improper packaging or carriage. If Pulse Medical Technologies determines in its sole discretion that the product does not contain defective workmanship or materials, Pulse Medical Technologies will return the product and charge for carriage and insurance.

This warranty is voided immediately if the product has been subjected to abuse, accidental damage, damage in transit, negligence, or damage resulting from failure to follow operating instructions, or alteration/disassembly by anyone other than Pulse Medical Technologies. In no event shall Pulse Medical Technologies' liability under any cause of action relating to the product exceed the purchase of the product.

While in the opinion of Pulse Medical Technologies Ltd, the Painwave X4000 medical device is generally effective in relieving pain, health care is not an exact science and individual results will vary, accordingly, Pulse Medical Technologies makes no warranties to the effectiveness of this product.